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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Penlon products

The group "New Technologies" offers for review the products of the plant Penlon: anesthetic vaporizers, anesthetic and anesthetic breathing apparatus, laryngoscopes and accessories (blades, handles, light bulbs), products for endoscopic procedures and for magnetic resonance imaging (MRI), patient monitors, flow meters, regulators, bubble humidifiers, railing systems, suction controllers, antibacterial filters, injection aspiration units, receivers, electric suction pumps
  • Anesthetic Vaporizers Penlon
    Anesthetic Vaporizers
    Sigma Delta, Sigma EVA, etc.
  • Anesthesia machines Penlon
    Anesthesia machines
    Prima 460, Prima 465, etc.
  • Anesthesia and breathing apparatus Penlon
    Anesthesia and breathing apparatus
    AV-S, AV-S MRI, etc.
  • Laryngoscopes and accessories Penlon
    Laryngoscopes and accessories
    Diamond, McCoy, et al.
  • Products for endoscopic procedures Penlon
    Products for endoscopic procedures
    VedClip, VedSnare, etc.
  • Magnetic resonance imaging (MRI) products Penlon
    Magnetic resonance imaging (MRI) products
    Prima 451, AV-S, SC760, etc.
  • Patient monitors Penlon
    Patient monitors
    AnyView S12, AnaVue 4000, etc.
  • Flow meters Penlon
    Flow meters
    double, single, etc.
  • Regulators, humidifiers, rails Penlon
    Regulators, humidifiers, rails
    bubble humidifiers, etc.
  • Suction controllers Penlon
    Suction controllers
    SC760, SC760 MRI, etc.
  • Filters, aspiration units, receivers Penlon
    Filters, aspiration units, receivers
    BactiTrap, AV500, MAK, etc.
  • Suction pumps Penlon
    Suction pumps
    SP20, SP30, SP70, etc.

NEW TECHNOLOGIES GROUP

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